Privacy Policy
Who we are
Our website address is: https://swordkings.co.uk
Privacy Policy
Sword Kings is fully committed to upholding its Privacy Policy. The sole purpose of the site is to enable people to make purchases of products from Sword Kings over the internet. Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998. This Privacy Policy will outline details on how information is collected and used. Information is also provided on how to change or de-activate your data.
Information collected from you
You may give us information about yourself by filling in forms on our site or by corresponding with us by phone, e-mail or face to face at a show. This includes information you provide when you register to use our site, subscribe to our service, search for a product, place an order on our site, participate in discussion boards or other social media functions on our site, enter a competition, promotion and when you report a problem to us. The information you give us may include, but is not limited to, your name, address, e-mail address, phone number, financial and credit card information.
Personally identifiable information is defined as any personal information that could identify you such as your name, address, telephone number, billing and shipping information, credit card information or e-mail address. Sword Kings takes your privacy seriously, no personally identifiable information will be collected unless it is voluntarily provided.
Uses of the information
Sword Kings does not disclose buyers’ information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details in your account. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to Tools | Internet Options | Privacy and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:
a. Take and fulfil customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Your personal phone number will be passed on to ParcelForce in order to aid deliveries.
We may contact you in correspondence in order to fulfil your order successfully and for the means of providing after-care customer service.
We will not trade or sell any customer details and if we do allow a third-party access to your contact details, it will be to reputable companies used to process your order only and after careful screening. (i.e. ParcelForce or Royal Mail) for delivery and Stripe/WorldPay/Take Payments for online transactions. Personal Data Collected from the Customer will only be used to enable us to confirm and execute transactions and for the means of mail order and order tracking.
We do not send marketing emails to personal email addresses unless you have opted in.
Only authorised employees of Sword Kings have access to customer information. Information may only be disclosed to third parties if consent is received, if we are compelled or authorised to do so by Law, or if there is a reasonable belief that there is a threat to someone’s life or health.
Storage of information
All your credit card and personal information is encrypted and held on a secure SSL (Secure Socket Layer) server. This protects data during transit, in particular the credit card information, from being intercepted and misused by hackers.
Changes to the privacy policy
To fully protect your privacy, Sword Kings reserves the right to amend this Policy at any time and for any reason. Amended terms will be posted via the website as they occur and you are encouraged to check back regularly for updates. This Privacy Policy is dated 18th October 2022. Sword Kings is fully compliant with GDPR.
Your rights
You have the right to request a copy of any personal information we hold about you.
You have the option to opt out of marketing emails by using the unsubscribe link at the bottom of the emails we send you. After doing so you will no longer receive email communication from Sword Kings. If you wish to remove any information about yourself, this can be done by logging into your account on the website and removing or editing the information shared with us when you made a purchase.
